Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Data

When you visit our website, sign up for our newsletter, book a service, or contact us, we may collect the following personal information:

• Identifying information such as your name, email address, phone number, and postal address
• Profile information including your style preferences and fashion needs
• Payment information when you book services (processed securely through our payment processors)
• Communications data including emails, messages, and other correspondence with us
• Demographic information such as your age, gender, and occupation (if voluntarily provided)

1.2 Technical Data

When you visit our website, we may automatically collect:

• Technical information, including your IP address, browser type and version, time zone setting, operating system, and platform
• Information about your visit, including the pages you viewed, products or services you searched for, page response times, and page interaction information (such as scrolling and clicks)
• Information on the devices you use to access our website and services

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions, and send related information including appointment confirmations and invoices
• Personalize your experience and deliver content and service offerings relevant to your interests
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our website and services
• Improve our website, services, marketing efforts, and user experience
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations and enforce our terms and policies

3. Sharing Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Business Transfers

If GentleHorizon is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We may need to verify your identity before responding to your request.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

5.3 Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child's account.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by GentleHorizon. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: